Introduction

Welcome to Elfen India. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services. By accessing or using our website, you agree to the terms outlined in this policy.

Information We Collect

Personal Information: When you interact with our website, we may collect personal information such as your name, email address, phone number, and shipping address. This information is collected when you make a purchase, sign up for our newsletter, or contact us through our website.

Payment Information: For order processing, we collect payment details, including credit card information and billing addresses. This information is processed securely through our payment gateway providers.

Browsing Information: We collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and pages visited. This data helps us understand user behavior and improve our website experience.

How We Use Your Information

Order Processing: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.

Customer Service: Your contact information is used to respond to your inquiries, provide customer support, and notify you about updates to your orders.

Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products. You can opt out of these communications at any time.

Website Improvement: The browsing information we collect is used to analyze trends, administer the site, and enhance user experience.

How We Share Your Information

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you. These providers are obligated to keep your information confidential and use it only for the purposes we specify.

Legal Compliance: We may disclose your information if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.

Security of Your Information

We implement a variety of security measures to protect your personal information. These measures include secure socket layer (SSL) technology, encryption, and regular security audits. Despite these efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Access and Correction: You have the right to access and correct your personal information. If you need to update your information, please contact us at the provided contact details.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

Data Deletion: You may request the deletion of your personal information by contacting us. We will comply with your request unless we are required to retain certain information for legal or business purposes.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

Elfen India reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website after changes are made constitutes acceptance of the revised policy.